中文版译者：王丹
英文版
作者：NG Joo Hee 执行总裁Harry SEAH 副行政总裁（运营）PANG Chee Meng 首席工程&技术官PUB 新加坡公共事业局
感谢郭宇峰（三峡智慧水务科技有限公司）、姜继平（南方科技大学）对中文版的校对
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byguestPublished by IWA PublishingRepublic – Export Building, 1st Floor1 Clove CrescentLondon E14 2BA, UKTelephone: +44 (0)20 7654 5500Fax: +44 (0)20 7654 5555Email: publications@iwap.co.ukWeb: www.iwapublishing.comEnglish editionFirst published 2020© 2020 IWA PublishingChinese edition published 2024, © 2024 IWA PublishingApart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the UKCopyright, Designs and Patents Act (1998), no part of this publication may be reproduced, stored or transmitted in anyform or by any means, without the prior permission in writing of the publisher, or, in the case of photographic reproduction,in accordance with the terms of licenses issued by the Copyright Licensing Agency in the UK, or in accordance withthe terms of licenses issued by the appropriate reproduction rights organization outside the UK. Enquiries concerningreproduction outside the terms stated here should be sent to IWA Publishing at the address printed above.The publisher makes no representation, express or implied, with regard to the accuracy of the information containedin this book and cannot accept any legal responsibility or liability for errors or omissions that may be made.DisclaimerThe information provided and the opinions given in this publication are not necessarily those of IWA and shouldnot be acted upon without independent consideration and professional advice. IWA and the Author will not acceptresponsibility for any loss or damage suffered by any person acting or refraining from acting upon any materialcontained in this publication.ISBN: 9781789064957 (eBook)This eBook was made Open Access in June 2024© 2020 The AuthorsThis is an Open Access eBook distributed under the terms of the Creative Commons Attribution Licence (CCBY-NC-ND 4.0), which permits copying and redistribution for non-commercial purposes with no derivatives, providedthe original work is properly cited (https://creativecommons.org/licenses/by-nc-nd/4.0/). This does not affect therights licensed or assigned from any third party in this book.Downloaded from http://iwaponline.com/ebooks/book-pdf/1430938/wio9781789064957.pdfbyguest
目录序前言第一章 介绍未来的数字化路线图新加坡的数字水务故事第二章 为何开展数字化？规划旅程吸取教训，通权达变面向未来综合性水管理第三章 PUB 中的数字化创造价值高效运营改善工作环境提升用户服务第四章 数字化框架构建适合的无线设施收集数据打破孤岛补充数据解析数据Downloaded from http://iwaponline.com/ebooks/book-pdf/1430938/wio9781789064957.pdfbyguest预测的力量映射体系前方道路第五章 网络安全：数字化的支柱系统与设计培训与协议备份与恢复适应未来需求的安全策略第六章 数字化中人的因素全机构共同努力基础培训奠定成功聚焦数据分析培训着眼设计创新以人为本第七章 结论数字化走向舞台中央数字化前沿Downloaded from http://iwaponline.com/ebooks/book-pdf/1430938/wio9781789064957.pdfbyguest序在过去十年中，从理财方式到娱乐方式，我们生活的方方面面都已变得数字化。包括云计算和人工智能，强大而互联的技术无处不在，正引领许多企业和政府机构踏上数字化转型之旅。新技术虽然打破了传统的商业模式，但也为更可持续和更具成本效益的新产品、服务和商业模式创造了巨大的机遇。这些变化将对包括水行业在内的几乎所有领域产生影响。国际水协会出版社（IWA Publishing）数字水务丛书系列整理的观点、经验和最佳实践能让读者针对全新数字技术带来的可能性制定战略对策。这是该系列的第一本书，由新加坡公共事业局(PUB)编撰。PUB 享誉国际，屡获殊荣，它作为法定机构综合性管理新加坡的供水、集水区和污水。PUB 通过多元措施，包括海水淡化、雨水储存和高品质再生水，构建整体性管理方案，降低了对外部水源的依赖。《数字水务—新加坡的经验分享》概括了 PUB 的愿景，并列举了其数字化举措中的一些实例。在这里，数字化成为了综合性水管理模式一个不可或缺的载体。数字化的颠覆性变革持续重塑着商业领域，机构将面临适应变革的压力。适应变化可以让他们充分利用未来的机遇。希望 IWA 出版社的数字水务丛书系列能够为您的机构提供有效执行数字化水管理战略的一些观点。它旨在支持您在数字化领域变得更具能动性，帮助您将数字威胁转化为机遇，并让您能够利用数字化创造竞争优势和提高绩效。该系列丛书将不限于探讨新技术或新系统。最成功的数字化转型同样取决于针对流程和人员管理的合理策略。这将是未来几卷丛书的焦点。我们希望您能从本系列丛书中收获有用的见解和能够帮助您在自己的数字之旅中前行的思考。Vladan Babovic 教授新加坡国立大学国际水协会出版社数字水务丛书系列主编
